HSBC Holdings Investor Presentation — April 2021

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29 April 20211Q’21 Results PresentationCONFIDENTIAL

•Network: continued growth in digitally initiated transactions, up 3%pts in 1Q’21 to 44%

•Affluent: added over 400,000 new affluent clients in the last 12 months3, 2/3rdfrom Mass Retail

•Mass Retail: Mox client base in Hong Kong increased 50% year -to-date to 100,000 clients

•Sustainability : launched market -first sustainable trade finance propositionEconomic r ecovery advanced in many of our markets in 1Q’21

Footnotes on pages 18 -19; Glossary on page 20Strategic

progress•We delivered a strong performance in 1Q’21

oRecord quarter in Wealth Management1; Financial Markets ex -DVA up 7%

oLoans and advances to customers up 4% QoQ

oPBT up 19%2driven by business momentum and lower impairments

•Areas of strategic focus continue to develop well

•The pace of global recovery will be volatile and uneven…

•… but the outlook is positive and we expect income to start growing again in 2H’211Q’21

summary→Introduction

ConclusionWe are well positioned to support our clients, colleagues and communitiesCONFIDENTIAL

Positive business momentum and low impairment more than offset NII headwindsThe Group delivered a strong performance in 1Q’21

($bn) 1Q’20 1Q’21 YoY1 Ccy1

Net interest income 1.8 1.7 (10)% (11)%

Other income (ex -DVA) 2.2 2.3 4% 3%

Operating Income (ex -DVA) 4.0 3.9 (2)% (3)%

Operating income 4.3 3.9 (9)% (10)%

Operating expenses (2.4) (2.5) (6)% (4)%

Pre-provision operating profit 2.0 1.4 (27)% (27)%

Credit impairment (1.0) (0.0) 98% 98%

Other impairment 0.2 (0.0) Nm1 Nm1

Profit from associates 0.1 0.0 (15)% (15)%