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0 Tesco Preliminary Results 2021/22 . Ken Murphy, Chief Executive Officer Imran Nawaz, Chief Financial Officer 13 April 2022
Ken Murphy, Chief Executive Officer
Imran Nawaz, Chief Financial Officer
Agenda .01. Introduction
02. Full year results
03. Strategic priorities
04.Market environment &
An extraordinary year
Resolutely focused on customers
Unwavering commitment to value
Continued strong growth
A brilliant team effortIntroduction .3
Ukraine -Supporting those
affected by the crisis .4
An extraordinary year .
Supporting customers &
colleagues through the pandemic
Prioritised safety and well -being throughout
Supported absent & isolating colleagues
Online capacity maintained at 1.2m orders
per week; app users +71%
Donated 53m meals via food redistribution;
3m through ‘Buy One to Help a Child’Leveraged supplier partnerships & supply
960 HGV drivers added via recruitment,
conversion courses and apprenticeships
Significantly increased rail freight, including
new UK refrigerated service
Maintained industry -leading availabilityConsistent, compelling value proposition;
perception strengthening vs rest of big 4
Quality perception +11bps vs market
Accelerating Brand NPS outperformance
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