Zoom Video Communications Investor Presentation — November 2021

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© 2021 Zoom Video Communications, Inc.

November 22, 2021 © 2021 Zoom Video Communications, Inc. In addition to the financials presented in accordance with U.S. generally accepted accounting principles ("GAAP"), this presentation includes the

following non-GAAP metrics: non-GAAP gross margin, non-GAAP operating expenses, non-GAAP operating margin, non-GAAP operating income,

non-GAAP EPS, and Free Cash Flow. Non-GAAP metrics have limitations as analytical tools and you should not consider them in isolation or as a

substitute for or superior to the most directly comparable financial measures prepared in accordance with U.S. GAAP . There are a number of limitations

related to the use of non-GAAP metrics versus their nearest GAAP equivalents. Other companies, including companies in our industry, may calculate

non-GAAP metrics differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP

metrics as tools for comparison. We urge you to review the reconciliation of Zoom's non-GAAP metrics to the most directly comparable GAAP financial

measures, and not to rely on any single financial measure to evaluate our business. See the Appendix for reconciliation between each non-GAAP metric

and the most comparable GAAP measure. Use of non-GAAP financial measures © 2021 Zoom Video Communications, Inc. This presentation and the accompanying oral presentation have been prepared by Zoom Video Communications, Inc. (“Zoom”) for informational purposes only and not for any other

purpose. Nothing contained in this presentation is, or should be construed as, a recommendation, promise or representation by the presenter or Zoom or any officer, director, employee,

agent or advisor of Zoom. This presentation does not purport to be all-inclusive or to contain all of the information you may desire. Information provided in this presentation and the

accompanying oral presentation speak only as of the date hereof.

This presentation and the accompanying oral presentation contain express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of

1995, including statements regarding our financial outlook for the fourth quarter and full fiscal year 2022, Zoom's expectations regarding financial and business trends, Zoom’s growth

strategy and business aspirations to help customers embrace change, enable hybrid workforces, and grow their businesses, product features and the expected benefits of such features, and

Zoom continuing to fortify its position as a leading brand in its industry. In some cases, you can identify forward-looking statements by terms such as “anticipate, ” “believe, ” “estimate, ”