Zoom Video Communications Investor Presentation — November 2022

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November 21, 2022 In addition to the financials presented in accordance with U.S. generally accepted accounting principles ("GAAP"), this presentation includes the

following non-GAAP metrics: Revenue in Constant Currency, non-GAAP gross profit, non-GAAP gross margin, non-GAAP R&D expense, non-GAAP

S&M expense, non-GAAP G&A expense, non-GAAP operating margin, non-GAAP operating income, non-GAAP EPS, Free Cash Flow and Free Cash

Flow margin. Non-GAAP metrics have limitations as analytical tools and you should not consider them in isolation or as a substitute for or superior to

the most directly comparable financial measures prepared in accordance with U.S. GAAP . There are a number of limitations related to the use of

non-GAAP metrics versus their nearest GAAP equivalents. Other companies, including companies in our industry, may calculate non-GAAP metrics

differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP metrics as tools for

comparison. We urge you to review the reconciliation of Zoom's non-GAAP metrics to the most directly comparable GAAP financial measures, and not

to rely on any single financial measure to evaluate our business. See the Appendix for reconciliation between each non-GAAP metric and the most

comparable GAAP measure. Use of non-GAAP financial measures

2This presentation and the accompanying oral presentation contain express and implied “forward-looking statements” within the meaning of the

Private Securities Litigation Reform Act of 1995, including statements regarding Zoom's financial outlook for the fourth quarter and full fiscal year

2023; Zoom's expectations regarding financial and business trends, as well as impacts from macroeconomic developments and the Russia-Ukraine

war; Zoom's market position, opportunities, growth strategy and business aspirations; and product initiatives and the expected benefits of such

initiatives. In some cases, you can identify forward-looking statements by terms such as “anticipate, ” “believe, ” “estimate, ” “expect, ” “intend, ” “may, ”

“might, ” “plan, ” “project, ” “will, ” “would, ” “should, ” “could, ” “can, ” “predict, ” “potential, ” “target, ” “explore, ” “continue, ” or the negative of these terms, and

similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and

risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those

anticipated or implied in the statements, including: declines in new customers and hosts, renewals or upgrades, difficulties in evaluating our prospects