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#Pública Earnings For further info point your mobile for MD&A 2Q24
for MD&A 2Q24#Pública
Targeted strategy and
growing resultsR$ 18.8
billionAdjusted Net Income 1H24
trillionLoan Portfolio Expanded View
+13.2% Jun24/ Jun23Crop Plan
in resources available
phygital branchPonto BB
conquer of new customers+7.8%
customer profitability
96.2 on the satisfaction
survey score2Q24/1Q24
More effective approaches
More than 71% of credit
disbursements to individuals
were from clients impacted
Savings of over 100,000 work
hours per year+93.4% of transactions are
carried out on digital channels
+17.4% of interactions in
the BB virtual assistants
+6.25% in the number of
users of the BB app, totaling
23.8 millionDigital BB
#bbapoia rsIn products and services such as insurance,
consortia and credit for SMEs, Individuals,
Corporate, Agribusiness and Public Sector Humanitarian actions Special Business conditions
Exposure of 6.0% of the internal credit portfolio 5| 22
More than R$ 65 million in donations
trough FBB bythe bank, conglomorate
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