MMI Holdings Investor Presentation — December 2017

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Results for the six months ended 31 December 2017 MMI strategy

Retail business update

Corporate business update

Financial performance

Q&A MMI strategy Client centricity

Excellence Growth in earnings

Growth in value of new business

Return on embedded value

“My Financial Wellness partner”

Flexible and modular systems Innovation Culture Data analytics MMI strategy

To enhance the lifetime Financial Wellness of people, their communities and their businesses

Strategic focus area Financial aspirations

Enablers MMI strategy

Retail business update

Corporate business update

Financial performance

Q&A Retail business update What we set out

•Increasing market share at improved

•Winning back IFA support

•Increase tied agency workforce – 1 500

•Product diversification

•Increased product holding per client

•Invest in technology

•Increasing market share at improved

•Digital solutions Client centricity

Excellence Enabling Financial Wellness Client centricity Progress to date

Strategic focus area Protect my stuff

Building my future Protect me Protect my family ENABLING FINANCIAL WELLNESS

BY PROTECTING MY FAMILY

79 90% of funeral claims are paid within 24 hours of notification.

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