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J.P. Morgan Industrials Conference Southwest Airlines Co. Tammy Romo, EVP & CFO March 15, 2022
J.P. Morgan Industrials Conference
Southwest Airlines Co.
Tammy Romo, EVP & CFO
March 15, 2022Page 2
Cautionary statement regarding forward -looking statements
This presentation contains forward -looking statements within the meaning of Section 27A of the Securities Act of 1933, as amende d, and Section 21E of the
Securities Exchange Act of 1934, as amended. Forward -looking statements are based on, and include statements about, the Company’ s current estimates,
intentions, beliefs, expectations, goals, strategies, and projections for the future and are not guarantees of future perform ance. Specific forward -looking statements
can be identified by the fact that they do not relate strictly to historical or current facts and include, without limitation , statements related to (i) the Company’s
priorities, focus areas, and strategic initiatives, including with respect to hiring plans, route network restoration, and ne twork investment; (ii) the Company's financial
and operational outlook, goals, plans, expectations, strategies, and projected results of operations, including factors and a ssumptions underlying the Company's
expectations and projections; (iii) the Company’s goals and opportunities with respect to Southwest Business, Global Distribu tion Systems, distributing fares to
business travelers, and growing managed business revenues; (iv) the Company’s plans and expectations with respect to its expe cted new fare product and the
modernization of its revenue management system; (v) the Company’s plans and expectations with respect to its co -brand loyalty ag reement; (vi) the Company’s
plans and strategies to improve operational performance, efficiency, and reliability, including its plans to provide Employee s with new tools and processes and to
modernize the Company’s fleet; (vii) the Company’s plans and expectations with respect to Southwest Vacations; (viii) the Com pany’s expectations with respect to
load factor and capacity; (ix) the Company's expectations with respect to its fuel costs, hedging protection, hedging gains, andthe Company's related management
of risks associated with changing jet fuel prices, including factors underlying the Company's expectations; (x) the Company’s expectations with respect to managed
business revenues; (xi) the Company’s plans and expectations with respect to capital spending; (xii) the Company’s goals and expectations related to dividends and
share repurchases; and (xiii) the Company’s goals, targets, and initiatives related to diversity, equity, and inclusion, and environmental sustainability. Forward -
looking statements involve risks, uncertainties, assumptions, and other factors that are difficult to predict and that could cause actual results to vary from those
expressed in or indicated by them. Factors include, among others, (i) any negative developments related to the COVID -19 pandemic , including, for example, with
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