Southwest Airlines Investor Presentation — November 2022
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Page 24 Southwest Business and GDS We have invested in People , processes, and technology to grow our presence in the corporate travel space, and have grown our passenger share by 10 percent We expect to continue realizing the planned EBIT contribution from our GDS initiative in
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Southwest Business and GDS
We have invested in People , processes, and technology to grow our presence in
the corporate travel space, and have grown our passenger share by 10 percent
We expect to continue realizing the planned EBIT contribution from our
GDS initiative in 2023, and we have significantly improved our BTN survey
score among Corporate Travel Managers over the past five yearsSouthwest vs industry
Business Travel News (BTN) survey results;
Scores range from 0 (lowest) to 5 (highest )
Delta American United Southwest
ARC Share: Business1agencies only
0%10%20%30%40%50%60%70%80%90%100%
Travel periodAA DL UA Other Southwest
1. Data from Airline Reporting Corporation (ARC) and includes top corporate travel agencies; domestic bookings only (US origin to US destination); Carriers included: Southwest, Delta
(DL), American (AA), United (UA), Alaska (AS), and JetBlue (B6); data through November 20, 2022
