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ANNUAL RESULTS JEAN -PAUL AGON Chairman & Chief Executive Officer 12 February 2021
Chairman & Chief Executive Officer
February 12th, 2021RESILIENCE
February 12th, 2021BACK TO GROWTH IN H2
GROWTH ACCELERATION IN Q4STRONG OUTPERFORMANCE
PRESERVED PROFITABILITY AT RECORD LEVEL
February 12th, 2021BEAUTY MARKET
February 12th, 2021CLOSURE OF MILLIONS OF SALONS, PERFUMERIES,
DEPARTMENT STORES, AND AIRPORT STORES
February 12th, 2021≃-8%WORLDWIDE
1L’Oréal worldwide beauty market estimates , excluding razors , soaps and toothpastes . 2020 provisional estimates , at constant exchange rates.HUGE SURGE
IN E-COMMERCECONTINUED PREMIUMIZATIONSTRONG CONSUMER APPETITE FOR BEAUTY
CONTRASTS ARE STRONGER
1L’Oréal worldwide beauty market estimates , excluding razors , soaps and toothpastes . 2020 provisional estimates , at constant exchange rates. February 12th, 2021E-COMMERCE TRAVEL RETAIL≃+40 % ≃-26 %PROFESSIONAL LUXURY
DERMOCOSMETICS MASS MARKET≃-16 % ≃-14 %
≃+2 % ≃-5%WORLDWIDE BEAUTY MARKET1
CHANNELSKINCARE HAIRCARE
February 12th, 2021CONTRASTS ARE STRONGER
1L’Oréal worldwide beauty market estimates , excluding razors , soaps and toothpastes . 2020 provisional estimates , at constant exchange rates.WORLDWIDE BEAUTY MARKET1NORTH AMERICA WESTERN EUROPE NEW MARKETS≃-6% ≃-15 % ≃-7%
February 12th, 2021LATIN
MIDDLE EAST≃-8% ≃-7% ≃-10 %CONTRASTS ARE STRONGER
1L’Oréal worldwide beauty market estimates , excluding razors , soaps and toothpastes . 2020 provisional estimates , at constant exchange rates.WORLDWIDE BEAUTY MARKET1
CHINA≃+4 %February 12th, 2021REMARKABLYTHE CRISISWEATHEREDPROTECTION & SOLIDARITY
February 12th, 202115 million units of hand sanitizers
and hand creams donatedFreezing receivables from more than
100,000 small professional clients
Shortening leadtime of payments to
9,000 most vulnerable suppliersDrastic health and safety measures
Remote workingPROTECTING THE HEALTH
& SAFETY OF OUR EMPLOYEESSUPPORTING CAREGIVERS & FRONTLINE WORKERSPROTECTING & REINFORCING OUR PARTNERS
BACKBACK TO GROWTH IN H2
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